1-VoIP Residential - Review 2022

If y'all're looking for a Voice-over-IP (VoIP) solution, you can do a lot worse than 1-VoIP residential. Information technology may lack the mobile functionality that Editors' Choice winner Mitel MiCloud Office has, but it nevertheless provides blacklisting and whitelisting features and web faxing features. It also works with nearly headsets, which is a plus. It may not do as much as Editors' Choice winner RingCentral Office (for Business) does, but it withal provides an like shooting fish in a barrel to use, deject-based solution for your telephony needs.

Pricing and Plans

1-VoIP Residential starts at $8.97 per calendar month for the Value plan, through which you continue your existing number and get unlimited incoming minutes, 500 outbound minutes per month in Due north American calling, and desk phone hardware included. The core VoIP feature gear up is consistent across plans and includes:

• Whitelisting and blacklisting
• Anonymous call reject
• Call forwarding
• On-hold music
• Fax-to-electronic mail and virtual faxing
• Caller ID
• Call and spam filtering
• Call waiting
• Practise not disturb
• Speed punch
• Softphone compatibility
• Voicemail
• Wake-upwards calling

The but a la menu features are virtual and price free numbers. It's $ii.95 per month for unlimited virtual numbers and $4.95 per toll-free number. To get a toll-gratuitous number, contact 1-VoIP client service to see what's bachelor based on your custom number preferences.

Side by side up from the Value program is the $17.97 per month US and Canada Unlimited plan, which gets you unlimited outbound calls in North America as well every bit free hardware shipping. Finally, the World Unlimited plan gives yous unlimited calling to 30 countries. All told, 1-VoIP is among the most affordable VoIP services we've reviewed.

Setup and Interface

To set up my 1-VoIP Residential service, the company sent me a pre-configured Linksys SPA2102 adapter with a few simple ports: 2 telephone lines, an Ethernet port, and an internet port. Setup was easy. Following the brief instructional brochure sent along with the adapter, I logged into the ane-VoIP web interface and filled out the 911 service grade to activate E911 service. After that, it was a few simple steps to hooking up the adapter to a telephone and getting my VoIP hardware online.

1-VoIP works with whatsoever desk or conference telephone yous're currently using, as long every bit information technology has an RJ-eleven phone cablevision. I got an sometime handset from PCMag'south inventory and plugged it into the Phone 1 port, and then connected an Ethernet cable plugged into our local network into the net port. The Ethernet port itself is optional. Once I plugged in the ability string and turned the adapter on, information technology took near five minutes to become a dial tone on the handset and for the device to register as activated in my 1-VoIP dashboard. After that, I had no connectivity issues; the service worked without any calling or voice quality hiccups. The Linksys SPA2102 is one of 10 supported adapters listed on the Configure Device page of the 1-VoIP dashboard.

The one-VoIP interface itself is extremely straightforward. When you kickoff log in, the service takes y'all right to the My Account folio, which lists the essentials: your username and phone number, the calling plan to which you're subscribed, the 24-hour interval of each month on which y'all'll be billed, and contact information for technical and customer back up. The platform aims to put customer service front and center, and offers 24/7 phone back up for US customers. Beneath that info are boxes listing whatever additional numbers you have registered, and a box to add paid virtual and cost gratis numbers.

Along the pinnacle navigation bar are six tabs: Update E911 (the grade I filled out), My Account, Call Activity, Voicemail, Billing, and Configure Device. So downwardly the left-paw side of the dashboard is a Features carte du jour linking to configuration and management pages for all the features listed above. That'southward the whole platform. The user interface is a pared downwardly version of the Mitel and Phone.com web dashboards, and much simpler to navigate than the dated UI you'll discover in VoIPstudio.

Calling and VoIP Features

As far equally features go, what you lot see in i-VoIP Residential is exactly what you get. The Call Activity tab lists incoming and approachable calls with basic stats such as total minutes, allowing you lot to filter past month or by US time zone.

In the voicemail box, you can sort past ascending or descending social club by engagement and fourth dimension, phone call time, or caller name. 1-VoIP has fabricated some recent enhancements to the voicemail settings to allow you to not only change the password and ring time earlier sending to voicemail, but also whether the voicemail announces the caller ID and date/time. As in Mitel MiCloud Office, 1-VoIP emails you lot a WAV file with the recording and does non provide oral communication-to-text transcription. In that location is phone call recording in 1-VoIP Business organisation, but 1-VoIP Residential doesn't offering the feature.

Call forwarding, call waiting, and caller ID are all easy to fix upward. When you lot click into each feature page from the left-manus carte du jour, 1-VoIP gives you instructions to enable the features by phone or simple forms to customize the deportment. For telephone call waiting and the Do Not Disturb feature, there's a simple on/off push button on the page. The caller ID page lets you lot choose betwixt showing your VoIP number on outgoing calls or leaving the number anonymous. The anonymous phone call reject characteristic works similarly, with an on/off push to automatically turn down calls from anyone who has their number blocked.

1-VoIP doesn't requite y'all nearly as many configuration and customization options as MiCloud Office or VoIPstudio, merely managing VoIP preferences with the service is well-nigh every bit simple equally it gets. The Speed Dial feature is a good case: all you see on the page is the numbers from one to nine, a box for the number to call, a description box for each, and the save button.

The Discover Me Follow Me feature is slightly more than circuitous, allowing you lot to forward incoming calls to upwardly to three numbers. You tin ready the action to ring all numbers or chase for your current location, gear up the number of seconds each call rings, and whether the caller should hear ringing or hold music. The simple form-based feature isn't every bit dynamic as the drag-and-drop dial programme editor in Jive Hosted VoIP, but information technology doesn't need to be.

There are a couple more unique features in ane-VoIP, such equally web faxing, which allows you to adhere and ship a PDF file to a telephone number every bit yous tin can using online fax services. The white listing (automatically have calls) and black list (blocked numbers) features are too useful, with the same simple grade interface for entering numbers for each. In that location'due south also a wakeup call characteristic, which lets you select days and times at which you'd like to receive a wakeup call. Simple, but useful; that'south more or less the motto of 1-VoIP.

1-VoIP partnered with spam filtering company Nomorobo on its complimentary spam filter characteristic, which when turned on will identify and block robotic dialers. The service also integrates with Zimbra, an open-source email and collaboration platform.

1 primal shortcoming of the platform is when it comes to softphone, texting, and mobile capabilities. i-VoIP doesn't have whatever of this congenital in, and then you'll need to download 1 of the supported third-political party apps. 1-VoIP recommends providers such as Bria, Zoiper, and Acrobits (VoIPstudio also runs its softphone and mobile app through Bria). The visitor says you tin can configure whatever softphone to piece of work with i-VoIP, but recommends those three, and has worked on a deeper integration with Zoiper—which is gratuitous on Mac, PC, Android, and iOS—to support capabilities including SMS texts through the app. For personal users or small businesses using the VoIP service, information technology's an extra stride and another app they need to download compared to the seamless and powerful mobile app experiences offered by MiCloud Part, Telephone.com, and Vonage, amongst others.

Keeping It Unproblematic

1-VoIP Residential is most as easy and reliable a VoIP service as you lot'll find. The cadre communication features and phone call management are solid, and housed in a dead-simple interface offered at a low price. The hardware setup was a breeze. This is non a cloud-based VoIP service to match Editors' Choices RingCentral Office (for Business) and Mitel MiCloud Function on business VoIP and collaboration features, mobile capabilities, or softphone utilise and video conferencing. But for the simple VoIP needs of a household or a local business organization, 1-VoIP is an affordable selection with swell customer service that gives you just about everything you demand.

Source: https://sea.pcmag.com/1-voip-residential/29035/1-voip-residential

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